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I’m still in contact with them as I’ve been overcharged

The price i got from the web page ended being over 50% more, it took about an hour to get the car and they assigned me a car tha was already assigned to another person, and they took like 20more minutes to finally assign me one. The people on the counter do not explain all the charges

Smooth transaction from start to finish. Great price too

Hi The rental car we hired the steering wheel has a vibration at 60mph, which made the journey very uncomfortable and not enjoyable at all. Based on this, I would appreciate a full refund due to the discomfort of the entire trip. I look forward to hearing back from you. Kind regards Darcy Brown

It was excellent and I would not hesitate to recommend you to my friends

It was the worst vacation related experience ever! After waiting a 1/2 an hour for a Budget bus at LAX we tried to hail one down only to have the empty Budget bus accelerate away from us. After another 5 minutes of waiting we tried to get another bus’s attention as it tried to evade us, again it was empty, I jumped toward it and it stopped. The Budget bus driver yelled at me for jumping in the street and then proceeded to load everyone on the bus then he got into argument with a traffic police officer. Then he got in the bus and finally we thought we were on our way. Keep in mind this is about 35 minutes of waiting at the curb at the American terminal at LAX at 9:30 PM. But no. For some inexplicable reason the Budget bus driver got out of his seat and ran out of the bus and restarted the argument with the traffic officer. He started pushing the officer around and then jumped back in the bus and said the officer assaulted him. From were I was sitting it seemed like the opposite really happened. Then he announced that a supervisor was needed. More waiting as he called on the radio for a supervisor. After that he went back outside and argued with now a congregation of officers. I called the local Budget office and told them what happened and to send another bus asap. I urged the others, there were about a dozen of us to do the same. Then my wife spotted another Budget bus. I ran outside and flagged it down. Afterwards all of us got on the bus and we were finally on way to get our Budget rental car. Luckily there was no line to get the car because apparently for what ever reason the buses were not picking up renters at the terminals. I will never rent from Budget again. And I urge everyone not to consider Budget for their rental needs especially at LAX .

They are clearly baiting customers with "low rates" but count on them not reading the 'fine print' mentioning that they are basically forcing you to add the daily insurance which ranges from $15-40 a day. Their policy states that if you opt out of this you must have full coverage (which they ask you for a lot of personal information to go this route) or to use your credit cards included rental coverage they will have to place a $1000 or so hold on your credit card. Even when I mentioned I read their policy and wanted to do the Credit Card route and put a hold, they told me it would be $1500 I said: that's fine I have more than enough credit, they still flat out denied me the rental. This company doesn't have employees, it has salespeople working to upsell and force innocent people into spending money they shouldn't be spending and denying others that won't fold to their tactics.

Rental was canceled by the time I was there to pick up the car without notice no one tried to contact me I was not aware and showed up for nothing

U save has two tier mileage rentals. Unlimited for travelers and limited for locals which isn't explained online. How does usage determines if you're a traveler or not? A rental is a rental! U save shouldn't be bias or prejudice on renters!