Find Van Rentals in Tucson

I was assured no more than 24 hours after dropping off vehicle I would get the $200 credit card deposit bank. It is now over 48 hours and the money still isn't on my card. everything else was fine but this deposit process is broken and deters me from trusting and using Dollar again.

Easy processes. Nothing to complain about.

Had to cancel at last minute due to Covid. No problem - even though I had pre-paid with "no refund" policy, refund was OK'd. Very helpful!

Appreciate their quick friendly service and no drama

I had a horrible experience with my Rental car, and the employee's at the Anaheim office was that of a 3 world country

Everything was handled very professionally. Thank you

Pick up was easy, and the attendant was very friendly. The vehicle exterior was very dirty and smelled of cigarette smoke. Other than that the vehicle drove well and was reliable.

The manager was very helpful!

The vehicle had the engine check light on, the representative at budget did not tell me about this. There were very minimum cars at this location (no options) The engine check notification popped up in every 5 seconds, irrespective of cancelling it every time. Imagining cancelling the notification all throughout the 8 hour drive. The cruise control on the vehicle did not work, so had to manually keep check of my speed through the standard speed meter as the digital speed meter had the engine check notification on it, in every 5 seconds. The car had damages on it. The budget representative was tricking me in buying their insurance, saying it was mandatory to get it. I couldn’t do anything about it because I had an international flight to catch in LA. This was the most screwed up experience I ever had. It was a disaster.

There was a delay in the pickup process.. We were told that an email receipt would be sent but we did not receive one

The employees were easy to work with. They listened to my needs and got me a car that I was comfortable driving.

Explanation of how some of the controls worked.

Cost up compared to prior rentals but what isn't? Otherwise great experience.

The customer service was excellent. The truck was brand new and worked perfect for our needs.

1st car had check engine light. 2nd had scratches and dents. Was charged per mole though was told unlimited when switching car. Avis is usually terrific. This time fell very short.

Excellent staff. Slow pickup process due to so many complicated forms. PLEASE create a brief summary of each page. Our guy was very, very good at explaining them, but who the harry do you think is renting these vehicles? :-) thanks!

Friendly service and a good price. Very nice car too..