Frontier flights from Buffalo to Fort Lauderdale (BUF - FLL)

The flight was delayed over 2hours which alone was enough to complain about. Once the plane arrived, the one attendant cared more about messing around, talking joking and hugging with the airport staff, rather then getting on the plane to sanitize so we could board the plane. When I found my seat, there was a dirty sanitizer wipe resting in my seat, and there was what looked to be a loogie on my window. The same attendant who was goofing off with the other staff was then talking very condescending to the passenger in the row in front of me because he fell asleep and his mask fell under his nose but still covered his mouth. Next time I will pay more money to have a comfortable flight where my carryon is included.

Apparently, Frontier in Austin flies out of another terminal. So although we arrived at the airport an hour and a half in advance of our flight, we needed to wait for a shuttle, and then shuttle over to the other terminal. When our family of six finally arrived, there was no one to check our two prepaid bags. Already checked in, I headed through security to the gate for help. The poor woman at the gate had an impossible job and could not help me until the plane had been boarded and left the gate. She assured me that she would get us on the next available flight when she had a minute. Unfortunately, the next available flight was over three days later after Christmas. We were forced to buy 6 last minute tickets with another airline (to the tune of a large mortgage payment) to get home for the holidays.