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good on gas. sticker on windshield blocked some of the driver's view, empty cans in backseat, they demanded proof of my own personal car insurance or buy insurance from them and also demanded to see proof of my flight out BEFORE i could take the car. Nothing about this was on their website. upon return, we called as per instructions but no one picked up for 45 minutes. finally called corporate office and they told me to wait until the shuttle swings by, which it did. I called the rental office once more and FINALLY someone picked up but shuttle took 30 minutes for a 10 minute ride to the airport. At the drop off site, 12 other people were waiting for a ride to their flights. Five of them were in danger of missing their flights and took an uber. Badly run business, intrusive rental criteria, sloppy maintenance to the point of being dangerous (windshield obstruction). We can't recommend using this car rental company to anyone else for any reason, as their service is sub-par across the board.

Willie helped me so much! I booked a car for the wrong day. Totally my fault but he was able to accommodate me anyway. So grateful! They are my new go to when visiting Charlotte.

!!!!!!!!!DO NOT BOOK WITH NU CAR RENTALS!!!!!!!. I’m not one to write reviews but felt so passionately about warning other customers NOT to use them. Horrible, sketchy experience. Up charged me for insurance saying my insurance was “out of their network” which makes no sense if my insurance covers damages. No humans on site, you have to zoom with a customer service rep. When I dropped off, they tried to charge me for pre-existing damage to the car and thankfully had pictures prior to when I drove off the lot. Just some of the things… I don’t want to waste another breath on this place. It’s sketchy. Cannot recommend a different car rental place enough. This place needs to be shut down.