Pakistan International

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Contact details


Toronto: 1-800-578-6786


Pakistan International Check-in

You should arrive at the airport at least two hours before the scheduled departure for domestic flights and four hours before for international flights. Check-in counters close one hour before the flight takes off.

Pakistan International baggage allowance

Hand luggage: One piece per passenger, weighing up to 7kg.

Checked: The free baggage allowance is two pieces up to 23kg each for Business and Economy-Class flyers from Canada or the U.S.

Checked:There is a fee of $110 for each additional bag on flights from the U.S. or Canada.

Pakistan International legroom

Seat pitch: 81cm in Economy.

Pre-arranged seating

Seats are allocated at check-in.

Passenger change details

No name changes are permitted to the ticket. Reservations must be cancelled or changed via the PIA contact centre.  Send an e-mail to the refund unit at with the web ticket receipt and the last four digits of the credit card used.

Child fares

Infants up to two years old can travel for 10 percent of the adult fare. The child discount is 75 percent of the adult fare.

Senior fares

PIA offers a 10 percent discount for travellers aged 65 and older in all classes except for N and S class for international travelling and for domestic travelling all classes above T/W/B classes. Check with the airline for full details.


Pets travel in Cargo. Contact PIA seven days in advance of travel to arrange transportation of your pet.

In-flight service

All meals are provided on long-haul flights: breakfast, lunch, supper and a range of hot snacks. Meals for special dietary requirements can also be provided, including diabetic and vegetarian; request a specialty meal when you book. There is an in-flight entertainment system, which includes movies, music and games.

Airline food link

Sample menus can be found on the airline’s website.

Air miles

PIA Awards Plus is the name of the frequent flyer program.

In-flight magazine

The airline’s in-flight magazine, Humsafar (Urdu for “travelling companion”), is available on all flights.

Airline alliances


Airline overview

Pakistan International Airlines is the national airline of Pakistan. Its main bases are Karachi, Lahore and Islamabad/Rawalpindi. The airline flies from Toronto to Islamabad, Lahore and Karachi.

This information is subject to change. Please confirm all fees and details with your airline before booking.

Pakistan International was last modified: June 26th, 2019 by Brittany Dietz