Frontier Airlines

Contact details


Reservations: 1-800-432-1FLY (359)


Frontier Airlines Check-in

Online check-in is available for flights departing a US airport from 24 hours to 60 minutes before departure. Frontier recommends that travellers arrive at the airport at least two hours before the flight is scheduled to take off. Baggage must be checked-in 30 minutes before departure for flights within the US (at some airports it’s 45 minutes) and one hour for international flights. Passengers can also check-in at a self-service kiosk (available at some airports) or at the ticket counter.

Frontier Airlines baggage allowance

Carry-on: Frontier permits one carry-on bag per passenger and one personal item, such as a briefcase, purse or laptop computer. Carry-on bags may not exceed linear dimensions of 125cm (length + width + depth) or weigh more than 16kg.

Checked: The baggage allowance varies by travel class. On domestic flights, Classic Plus and Classic fliers may check-in two pieces of luggage free of charge and pay $50 for subsequent pieces of luggage. Economy fliers are charged $20 to check the first bag, $30 for the second and $50 for subsequent pieces. On international routes, the first two pieces of checked luggage go free, but the third and fourth bags are charged at $50 each, a fifth and subsequent bag costs $100.

Excess: A piece of luggage should not exceed 157cm or weigh more than 22kg. There is a $75 charge for bags that exceed the weight limitation and a $75 fee for exceeding the size limitation.

Frontier Airlines legroom

Seat pitch: 84cm

Pre-arranged seating

Seats are allocated on a first-come, first-served basis. Travellers checking-in online may choose their seat up to 24 hours before departure. This doesn’t include bulkhead or exit-row seats. They are allocated at the airport on the day of departure. Ascent and Summit Level members of the EarlyReturns mileage program are assigned seats when they make reservations.

Passenger change details

To change the itinerary prior to travel (the date of flight or destination) the fee is $100 for Economy fliers, plus any difference in fares. Classic fliers pay $50 plus any fare difference. Classic Plus fliers can make changes for free, but must still pay any difference in fares. The fee for changing a flight that departs on the same day is $50. Name changes are not permitted. To make changes to an existing reservation call Reservations at 800-4321-FLY or contact your travel agent.

Child fares

Infants younger than two years old are allowed to travel on the lap of an adult free of charge. There are no discounts for children between ages two and 14.

Senior fares



Small pets are allowed to travel in the cabin, for a fee of $75US one way. Pets can also go as checked baggage. The fee for this is $150US per kennel each way.

Carrying musical instruments

The standard baggage allowance applies. A separate seat may be purchased for a large or fragile instrument instead of checking it.

In-flight service

The in-flight catering consists of a range of snacks from candy to salads. The beverage service is complimentary, but beer and wine cost can be purchased at additional cost. DIRECTV service, pay-per-view movies and Disney programming are also available for a price.

Air miles

Frontier’s frequent flier program is called EarlyReturns.

Airline alliances


Airline overview

Frontier Airlines is a discount carrier based at Denver International Airport. Frontier flies to more than 50 destinations around the US, Mexico and Costa Rica. The airline is easily recognizable due to the distinctive images of American wildlife on its aircraft. Frontier has “spokesanimals” that include Larry the Lynx, Grizwald the Bear, and Joe, Jim, Jay and Gary the Penguins. Departure airports of most interest to Canadian flyers are Seattle/Tacoma and Detroit.

This information is subject to change. Please confirm all fees and details with your airline before booking.

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