Find Van rentals in Cancún

Cuando llegue a retirar el vehículo no tenían disponibilidad. Tuve que rentar en Avis.

They didn’t respect the reservation and the car was not available at the time of pick up. Terrible experience. We ended up using a different rental car

The car ended up twice as expensive. It rattled like crazy. The check-in was long and not straightforward. Hidden fees, lots of pushing for extras, and a long wait. I went with a known brand because I had heard negative things about renting a car in Mexico. And for the most part the negatives were true.

They gave us a car with the back indicator light not working, luckily we thought to check all lights before leaving lot.. mexico is notorious for pulling cars over, this would have been the perfect excuse. This created an hour delay as they had to get us a different car and new paperwork. Even though we brought our own collision insurance with a letter from our credit car provider, they tacked on a $10 daily charge for a tracking monitor.

Pick up - hard sales pitches to try to get upgraded coverage Drop off - took 90 minutes and nearly missed my flight. Was charged for a missing hubcap when the car was missing 2/4 to start and was returned with only 1/4. I only drove a half tank total and have never lost a hub cap in my life. It took 60 minutes before they even got to inspecting the vehicle and another 30 for inspection and damage claim. The hub caps were clearly either put on poorly or did not fit the vehicle properly given the other missing ones.

Mal servicio…. Ni renten allí te roban el dinero y te intentan vender seguro de ellos así tu tengas comprado cualquier otro seguro con la aplicación. Con que la compres…. Son estafadores

Europcar is very challenging to deal with. They try to add many insurances and it is hard to know what is actually included.

Price quoted online is not anywhere near what you will pay. They are pushy and confusing and will insist that you must add insurance that is 2-3 times the rate of the rental.

Convenient and decent price (though not cheap) from a reputable brand. People at site are helpful. Oscar was good. Word of caution: check your vehicle VERY carefully for damage before accepting the car and take pictures. They may claim you damaged the car and try to withhold your deposit if they think you damaged the car.

price indicated by kayak/national 1290,87€ is completely wrong / misleading as it does not include the minimum MANDATORY insurance !!! (+/- 400€, only covering third party responsibility !!!) in total I paid 1795€ (+40%) without any proper insurance. for a "full" insurance, they requested another +/- 850€ that I was not willing to pay This is "organized theft" as when your are at the National rental office, 10 minutes in shuttle away from the Cancun Airport, you have no choice anymore... I fully understand that options are not included in the price quoted online but not the mandatory insurance. I will use other providers in the future.

We arrived and there was no one available to full fill my reservation as I had to take my business else where Avis pretty much left us stranded at the airport

horrendous. scam company

I do not recommend Keddy in Cancun due to a terrible experience I had in January of 2022. They refused to accept my insurance and attempted to insist I buy insurance from them at a highly inflated rate. I ended up losing my pre-payment for my rental vehicle. Overall it was a frustrating and seemingly predatory experience. If you rent from this organization, either pre-pay for insurance or ensure you have a letter that details your Credit Card Auto Rental Collision Damage Waiver benefit and documentation on how it complies with the Mexican CNSF (Comisión Nacional de Seguros y Fianzas) regulations. Even with all of that, I suspect Keddy will invent some other "required" documentation that you don't have to force you to buy their inflated insurance coverage. Beware.

From the beginning to the end the renting experience was extremely disappointing. First the waiting time was excessive and the location is crowded and lacks staffing. The price that was advertised was way off from the actual price and it was impossible to lower since they forced us to pay for insurance which in the past I have been able to avoid using the coverage provided from my credit card. We have to wait about an hour and a half to get our car and nobody came to do an inspection and when we returned the car they wanted to charge us extra for gas but luckily I had taken pictures of the gas level when I first got it. I believe keddy-FOX is running things very poorly and I would recommend that if you are going to use this company it would be wise to read through their entire renting process before doing it, cause there were a lot of stressed customers at that counter myself included.