Find Convertible Car Rentals in Barcelona

I wanted to extend my rental but online it said I had to phone the office and i phoned the office more than 6 times, selected ‘english’ and ‘current rental’ than waited about 10 rings before the computer disconnected me again and again and again so had to book a different car through a different agency for a week.

I got the gas tank full with the care was told to return it filled, we did that and we were still charged over €90 for not filling the gas tank. I have both the receipt and video evidence of the tank being full, yet Hertz has not refunded the charge… still waiting (be very careful with them).

Not related to the El Prat location, but I could not add my Hertz frequent traveller information without the reservation showing me accepting CDW, etc., so after a wasted hour on the phone I left it off, which meant the car was not ready to drive away as part of Hertz’s Gold program. Having rented from Hertz at this location multiple times I either get the hard sell on insurance, bigger car, etc. or what appears to be frustrated agents when they realize they cannot up-sell me. This time, however, at least they gave me a nice (brand new) car that was not the smallest possible for its category. I also had a scratch on the bumper on return and they handled it very efficiently and in a friendly manner, just matter of fact noting it, not giving me a hard time. By the time I had boarded the plane I had the receipt, including a very reasonable small fee for the scratch, sitting in my inbox.

Scam car company. Told them to cancel my reservation and refund and they refused.

Drop off instructions would have been nice to have- we spent extra 20 minutes tracking down a Sixt representative when dropping off the car just to find we we already good to go.

Car was really good, service was excellent. The cat did smell a bit inside though.

Pick up and drop off was a really bad

This was simply the best car rental experience we’ve ever had! The staff at this location (Carrer Badajoz in Barcelona) were incredibly helpful. We arrived late and the office was supposed to be closed for “siesta”. But they were there and gave us our car anyway! They were cheerful and efficient - something car rental personnel usually are not - especially in Spain where they are usually rigid and inefficient. We rented a car from Avis in Plaza Catayluna a few weeks ago - it was three times as much and a nightmare. We will be renting from this Enterprise location from now on!

Could not find the location to rent car. Could not call. No signs. No help. Do not rent from this location

Everything great - car was a little underpowered for our trip but fine for city

Entrance to parking garage to drop off needs more visible signage. It was hard to find in the darkness.