Cheap Car Rentals in Waterloo Airport

It was really good store manager change my drop off point so I didn’t have to go downtown and catch a cab to the airport with no extra charge he was really good pay for a tank of gas ahead of time but he knew it was only half full so he didn’t charge me for a whole tank trade me for a half a tank very accommodating

When this rental was booked I was supposed to be able to pick up the car at the Hertz rental at the airport. When I got there the agent at the rental dept told me that the rental had been booked at Hertz downtown C. Rapids and, "we're sorry but they're closed for the day." The only way I could get a rental was to do a whole NEW rental. The pre-paid rental money would be lost. I was stuck and had to get a new rental. The whole experience was terrible.

Friendly

I thought I had the car rented for 7:30AM - but did not get there until 8:09. The counter gal pulled up aside of me with the same car I rented while I was sitting there - shortly after 8AM. As there was no one at the counter, the sign said to call a number which I did. Whoever answered told me they had been trying to call me at my cell number. The phone was laying on the seat beside me, and there was no call history regarding these 'calls'. He told me the car wouldn't be available until 10AM, or later...even though it obviously was sitting there. I needed to be in OKC that day - then let it sit for 2.5hrs. Obvious they didn't wash it - because it was dirty when I got in it. No clue what was going on with it. I even drove to Enterprise in-between. Had they had a car, I would have been gone, and the car could have just sat there. But they didn't. The last time I rented from the airport, the guy was pissed I rented off the NET at a lower price, and instead of giving me the car I rented - which would have been a Camry, he decided I needed to drive a Nissan about the size of a butter box. I also was going to OKC at that time. I drove it. No clue how the motor stayed in it - but I drove it. Figured if I blew it up, at least I would have gotten what I wanted in the first place. I will try my best never to rent from Waterloo Airport again. This is just bullshit.

I don’t like their rental policy and their rental car

Fairly convenient location, nice staff, easy pickup and drop-off no hassle

Kayak/Avis let me book a rental car online but they didn’t have any in stock. Flew to the airport and was stranded there. Not happy