Find SUV Rentals in Greenville

We were promised a vehicle that I reserved a few months ahead of time as I knew about the shortage of rental vehicles When we arrived after our flight arrived, there were no more vehicles for us to rent, nor was there anything a supervisor could do despite having multiple cars from corporate on the lot. (The young man at the desk said that they were no longer associated with corporate). He called the supervisor only after I repeatedly asked him to do so, and even then, there was nothing they could do, leaving us stranded at the airport unable to get to our final destination that night. They wouldn't comp us for our hotel stay and Uber to get to the hotel, which was booked THAT night (as our Airbnb was about 90 minutes away and we had NO vehicle to get there). Awful experience, awful company. Never again will we book with Hertz. Unprofessional and inexcusable.

Great experience, super expensive for 1 day rental

Staff were helpful and rental check in/out was quick and easy. No pickup in this location.

Avis did not have the car I reserved. They gave me a smaller car. Not happy as my colleague is tall and was not able to sit comfortably. Hope Kayak can compensate me in some form. I appreciate it

They gave me a free upgrade due to the minivan I reserved was not ready. By the Tim I went to pick up the vehicle the minivan was ready but gave me the free upgrade anyway since I had to wait a couple hours extra to pick up.

More expensive than England otherwise on parr

Quick and easy

During the rental period the car I was driving was recalled by ford. My experience with the competency of the road side assistance company (Urgent.ly) was horrific! The competency of the Urgent.ly staff and the communication with the rental was terrible. The short story is it took more than 6 days to coordinate a swap of vehicles and in the end I was the one who provided a solution. Not sure what I would have done if I was stranded with a broken down car.

Seems like they are shutting down this location... I booked a car through Kayak, but didn't find out there were no cars available until I got to the Budget location.

Very professional

We liked the friendliness of the employees and how they worked as efficiently as they were able to while getting us set up. What wasn't great, though, is that when my fiance and I arrived at the rental place to get our car for our trip, we had to wait for about 30 minutes because there weren't cars available yet at the location. When we arrived after our trip at our return location, we were charged for 3 gallons of gas even though our tank was only one tick below the Full tank mark. Other than these two things the car was clean and worked well and the staff was helpful and patient.

They no showed me. They were not there at all. They did not answer the phone, or ever return my call or voice mail. It is 5 days later and they have made no attempt to contact me via email or phone. I will add that I already had to use a ride share app from the airport to their location which cost me $35 during rush hour. Because I could not get ahold of anyone, I had to spend another $77 to my destination. I used a live chat which kept resetting and tried to cancel the first and second days of my trip. I actually got a person instead of a bot and they had the nerve to ask what time I would be picking up the car the next day. The need had already passed and I spent more money to get an hour away. Their service is as garbage as their location looks. I don’t recommend them.

The staff was wonderful

Car dirty, their service is bad, never rent car with them again