Cheap Car Rentals in Quebec

Car was not available. They told me since I arrived at 1pm form my 12pm rental, the car wasn't available. No attempt to contact me was made. I was not aware of any communication that specified that there was a time limit to pick up the vehicle.

Great rental representative. She was positive, efficient and personable - a rare combination these days.

Verify your car carefully, take the picture around the car, show those crashes mark and ask the representative of Herz sign the paper. When I pick up my car at the parking myself, the SUV has 10% damage marks around the car. I took the pictures, back to the rental office and asked them to sign the paper.

Aucune indication claire pour la recharge électrique. J’ai payé les frais extra pour recharger quand je voulais sans avoir à payer ou ramener la voiture à pleine charge et dans plusieurs stations à recharge, ça m’a indiqué “fond insuffisant, impossible de charger” je n’ai rien compris et Hertz ne répondait pas au téléphone donc c’était hyper stressant. J’ai été dans un stationnement intérieur et payé 2h pour pouvoir la recharger. On ne m’avait aucunement expliqué même si j’ai dis que c’était la première fois que je conduisais une Tesla. De plus, j’avais l’impression d’avoir des pneus d’été tellement la voiture n’avait pas d’adhérence.

They canceled my reservation the day before on a holiday week.

No Car was available to honour my reservation. Unprofessional service from Avis rep, rude and unacceptable. And as a result I was charged with $70!!! What kind of bs dealing is this???? Never will deal with Avis again

Horrible/aggressive customer service.

Great car

I was surprised there was no WIFI as I needed to text urgently, I was directed to a "public park" a few blocks away to try a public connection! really? for a big "reputable" company disappointing

Very smooth deal

The price I was quoted online was different from what I was charged. The car I got was not the class of car I had reserved.

All good!

It is an absolutely terrible place with no service at all. I am so stressed! It was my biggest mistake to rent a car here. I booked a car for 3 days, came to the office and was 3rd in the line. Only one person was servicing clients and it took 15min per client. Then imagine, I was planning to go to Pennsylvania, they wanted to offer me a Tesla! There were 3 keys on the desk: all of them from Tesla. Well, finally I got a mini-SUV, but their smart-phone based inspection did not work and crashed! So much time was lost and for what!? To see small 1cmx1cm images of pictures on the car on a smartphone screen? It is crazy! OK! When I checked the car, the fuel level was 3/8, tank was not full as per contract. How do you return with the same level of fuel back? It is not possible at all! Moreover, I overpaid ~10L for gas: I checked the gauge, fuel economy and distance and found I needed an extra 5L to get 3/8. I paid 5L, and the fuel gauge level did not change again. I did it one more time, no change and after the 3rd time I realized that the fuel gauge doesn't work properly. OK, one more nightmare, I came to the office when it should be open after 8am, but nobody was there. I tried to call Thrifty support line, but you know, all the phone line options were out of my request. Finally somebody replied to me and tell me someone will be in the office at 9am, but it did not happen: I was waiting for ~1.5hr and nobody appeared. So, I originally lost approximately 1hr when taking the car and it resulted into delay in crossing Canada/US border. Another 1.5hr I was trying to return a car. Do not use this service as well as Dollar and Hertz (it is the same company now), go to Budget!

It’s completely perfect ,staff , car , price

Took 20+ minutes to get car ready

Long check-in process. So have time. Otherwise everything was perfect

A bit long to get a car (45 minutes). Apart from that all was good. Nice staff friendly and helpful.

Great car, was brand new. Really easy pick up and drop off