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United Airlines flights and information
United Airlines

Contact details

Telephone:

1-800-538-2929. There's a $20 for booking flights by phone.

Website:

5 reasons to fly with United Airlines

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    Continental, a United subsidiary, launched the States’ first bio-fuelled flight in Nov, 2011. Very green, indeed.

    Bio-fuelled

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    Merged with Continental Airlines, United will offer flights to more destinations around the globe than any other North American carrier.

    Routes galore

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    United offers top-tier flyers wonderful benefits, including upgrades for both passengers and their companions.

    Loyalty

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    If you book at united.com directly then see a lower fare on a different site, United will refund the difference and include a 20 per cent voucher toward your next flight.

    Low-fare guarantee

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    United claims to be the oldest commercial airline in the United States.

    History

United Airlines Check-in

United advises passengers to check in at least 90 minutes before departure for domestic flights and two hours before departure for international flights. Online check-in is available from 24 hours before travel until one hour before on domestic flights and two hours before for international flights. Self-service kiosks are also available at the airport.

United Airlines baggage allowance

Hand luggage: One carry-on item and one personal item, such as a laptop, are allowed per passenger. The carry-on item must be no bigger than 36cm x 56cm x 23cm.

Checked: For flights within the US and Canada, there is a $25 charge for the first bag and $35 for the second. Bags must weigh less than 23kg.

For international flights to Mexico, the Caribbean and Europe, the first bag is free, as long as it weighs less than 23kg.There is a $50 for the second bag at the airport. 

For all other international flights, two bags under 23kg are permitted free of charge.

Excess: There is an excess fee for overweight and oversized bags. No bag, however, will be carried if it has linear dimensions greater than 292cm, or weighs more than 45kg. See United’s website for specific details and fees.

United Airlines legroom

Seat pitch: 79cm

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Pre-arranged seating

Seats can be selected during online check-in.

Passenger change details

Changes can be made online to tickets for domestic flights. These tickets are non-refundable so a $150 administrative fee is charged along with any difference between the new fare and the old. Fees for changes to international tickets vary.

Child fares

Infants can fly free on the lap of an adult between Canada and the US, on US flights and between the US and Puerto Rico and US Virgin Islands. To book a ticket for an infant, purchase your flight as normal on United’s website and then call United reservations (number listed above) to add the child to your booking. On international flights, there may be infant discounts. These are based on the destination. Contact reservations for details. There are no child fares available.

Senior fares

Check with United before booking, as the airline offers senior discounts in some markets.

Pets

Dogs or cats can travel in the cabin as checked luggage or unaccompanied as cargo. For other pets, contact United reservations at 1-800-UNITED-1. There is a cost of at least $125 each way.

Carrying musical instruments

Standard baggage allowances apply. A separate seat may be purchased to carry a large or fragile instrument instead of checking it. It's a good idea to make arrangements for large instruments prior to the date of departure. Checked items that exceed the standard allowance are subject to additional fees.

In-flight service

Soft drinks are free and alcoholic beverages are available for purchase on every flight. A la carte snacks are available for purchase on every flight over two hours and other snack boxes and meals are available for purchase on flights more than three hours. There are movies to watch on United’s flights. Check online to see which movies will be available at the time of your flight.

Air miles

The frequent flyer program is Mileage Plus, which allows passengers to earn miles when flying with United or any of its partners.

Airline food link

Check out the details of your flight's meal plan and see photographs taken by fellow flyers of meals they’ve been served and read reviews at AirlineMeals.net.

In-flight magazine

United's in-flight magazine, Hemispheres, is published monthly. It is available on every flight and can be read online.

Airline alliances

United Airlines is a member of the Star Alliance.

Airline overview

United Airlines, combined with United Express, offers more than 3,000 flights per day to more than 200 US and international destinations. The airline has hubs at Los Angeles, San Francisco, Denver, Chicago and Washington, DC airports. United is a founding member of Star Alliance, which offers connections for customers to nearly 1,000 destinations in 159 countries. In Canada, it flies from Halifax, Montreal, Ottawa, Toronto, Winnipeg, Calgary, Edmonton and Vancouver airports. In May 2010, United and Continental Airlines announced plans to merge.