Car not clean, old, tires worn, front fender held on by screws had to push back in place after hitting bumps. Was extended here due to storm in the North East US. They wanted to charge an additional $125/day. Close to the cost of one week rental. I asked if I could return and re-rent fo 2 days at dado rate they for 256 I could. Returned and rented fro ANDY’S for daily rate of 39$
The car had minor damage to the front end. The car was dirty. Expensive for what we got. Also price ended up being substantially more than quoted price.
When fan belt failed, they brought me a replacement within 3 hours. (Although Spare tire in replacement had zero pressure!). Quick drop off Saturday morning.
Waited over one hour to get car (long line/slow process).Both cars old (43K and 50K+miles).Had to press Brake pedal almost to floor to stop on first car. Steering wheels on right side.
Agent was helpful, friendly and upgraded us to a Ford Explorer which worked well for four adults with luggage and groceries. No complaints.
The office was pretty much deserted when I picked up and dropped off, so I had their full attention. That said, very polite and pleasant, a near-new minivan that was very comfortable for four adults plus gear. I would definitely recommend.
Fast service, easy pick up from airport.
Not very good signs for dropping car off back at airport. Need better signs for airport rental car return. Didn't see any at all.
The car wasn’t in great shape, the brake pads are going and the windshield wipers were very old, but the AC works and it got us where we needed to go.
Nice little car..friendly staff
You might want to give people a heads up before they get to the counter about: 1-$20 charge for international driving permit 2-Insurance that they really push is very expensive. Example...our $22 rental turned out to be $88 after all the BS! You know about these add ons....you should let folks know before they get there
The car itself. It was a bitten car. It needs to retire that car urgently
A little faster check out and check in would be better
Good price for rental. Nice staff.
Yes, it was a cheap rental. But the car was in very poor condition. Rental car had close to 50,000 miles and pre-existing damage all over, and had that nasty used car smell. I understand you get what you pay for, but when I booked an compact class still expected to have a little bit better quality.
Staff Friendly and Helpful. Drop off easy.
During Pick the the branch did not have a copy of the insurance policy for review which I would have expected
Car was what we reserved and was clean and spacious.
Check out was ungodly long. Only two people available to process reservations when there were multiple flights arriving. Most people had to wait outside in the heat. Car pulled considerably to the left.
Not enough help behind counter when picking up vehicle