Audi Rentals in Portland from C$ 51

My representative Shora and her supervisor offered me a car that had prior damage. They took pictures of the damages. When I returned the car, the sales rep pointed out that no documentation of any damage had been recorded. I then had to explain that I didnt damage the car and had to show evidence. I had pictures of the damage on my cell phone. I would like the team to follow up and communicate about cars they issue out that have prior damage/dents.

Bad from the start. GPS directions on Apple Maps and Waze couldn’t find the location, finally got lucky and accidentally drove by. You would think a business would make sure these platforms worked properly for their customers. Finally arrived and were told 6-8 people were in front of us and they were short on cars. After about 15+ minutes with the person being helped when we arrived, the next person said they were waiting for two hours. After another 10 minutes, we left and found an alternate option. I feel bad for the others who had no other options.

Transparency with insurance costs. Speed of check in

It took almost hour standing in line to hire already booked car. The staff at the desk were working extremely slow.

Very bad experience, car booked on the internet with verification of several details (minimum age, card accepted ...). Once arrived at the counter the person asks us the name of our hotel, the name of our car insurance of our state, strange, after it is possible. Then she asks us for our card to pay, looks at our card and tells us it's ok, and 10min later, tells us she wants a credit card and not a debit card. While we checked that it was accepted after the reservation, and that it was well mentioned, debit accepted. So we lost 20 min, even more because we had to go to another agency to take another car, because hotel booked, ... more than 3 hours away.

We didn’t get the car we reserved because they ran out of cars. How did that happen?

Everyone we encountered was super friendly and helpful. I was traveling on my own with two young kids and the Sixt crew helped to quickly get me on my way. THE Jason at PDX even helped get me into a better car than the one I had booked and was so patient as I dealt with installing car seats and wrangling kids.

The price

Car was fine, but that was mostly the work of BMW. Employees were friendly. The car managed to double in price when I picked it up, however.

Great car. Was upgraded, free of charge because the car I reserved was not available. Very nice. Staff was friendly and efficient. Definitely would use this location again.