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Toronto: 1 800 843 0002 Montreal: 1 888 817 4444 or 514 842 2500
www.aua.com
While the minimum check-in at Toronto Airport is 60 minutes the airline specifies checking-in "four hours prior to departure and no later then three hours prior to departure". Web check-in is available between 24 hours and one hour before take-off. Quick check-in and counter check-in are also available.
Hand baggage: One piece measuring 55x40x23cm,and weighing a maximum of 8kg.
Checked baggage: On flights from Canada the free checked baggage allowance is two bags weighing a maximum of 23kg each.
Excess bags: On flights from Canada to Europe, within the free baggage allowance of two bags (23kg each), if a piece of luggage is overweight (between 24 and 32kg) the excess fee is $150. For oversized pieces (158-203cm) the charge is $200. If a piece of luggage is overweight and oversize the fee is $350. Baggage exceeding 203cm carries a fee of $400 per piece. Additional pieces of luggage can be carried for about $200.
80cm of legroom and a seat width of approximately 44cm in Economy Class.
Seat selection available at time of online booking.
No name changes allowed.
Lap infants pay 10 per cent of the adult fare. Children aged 2-11 pay about 80 per cent of the adult fare.
None.
Cats and small dogs may be taken into the passenger cabin, provided the animal is transported in a leak-proof petbag or kennel during the whole flight, and meets the requirements of the country being visited. The kennel or pet-bag must meet the max. hand luggage dimensions.
Telephone the airline for precise information.
Free meals and all drinks on long-haul flights. There is a choice of special meals available. Choice of feature films (including one specially for children), 12 audio channels and 10 computer games. Text messaging & phone connections from your seat.
Miles and More programme
SKYlines in-flight magazine
Austrian Airlines is a member of the Star Alliance.
Austrian Airlines is Austria's flag carrier, with headquarters in Vienna. With Tyrolean Airways, its regional subsidiary, and Lauda Air, its charter arm, it operates scheduled services to more than 130 destinations. Its main base is Vienna International Airport, with a hub at Innsbruck.
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