British Airways

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Contact details


Reservations and general enquiries: 1-800-AIRWAYS (Daily 7am-1am)


British Airways Check-in

Passengers must check-in for flights 24 hours before the airplane’s departure time. Check-in options include using an airport kiosk or the company’s website.

British Airways baggage allowance

Passengers may bring one carry-on bag aboard the aircraft along with one personal item. British Airways also allows one checked bag that measures 75 inches x 29.5 inches x 25.5 inches. To avoid a checked bag fee, the luggage cannot weigh more than 51 pounds. If airline guests bring a larger or heavier bag with them, they should expect to pay a baggage fee of £40, which is a little more than $61 CAD. In addition, heavier bags cannot weigh more than 70 pounds. The company will waive baggage fees for members of the First, Club World, Biz Bed and Club Europe programs.

British Airways legroom

Passengers who need a little extra legroom during a flight can reserve an exit row seat. Airline guests travelling with infants should select bulkhead seats as the bassinet table is located in this area.

Pre-arranged seating

British Airways permits passengers to select seats at no additional cost 24 hours before the airline has scheduled the airplane’s departure. However, members of the company’s Executive Club have the option of selecting their seats earlier. In addition, passengers with disabilities and parents travelling with infants may select their seats prior to the 24-hour regulation. Passengers may also pay a fee to select seats early.

Passenger change details

Travellers who make reservations through British Airways can cancel a flight or make changes up to 24 hours from the initial booking. If the reservation was made outside of the 24-hour window, passengers who purchased a refundable ticket can make changes. The company permits refunds and flight changes based on fare type.

Child fares

When travelling with children, keep in mind that British Airways charges a reduced fare for child tickets. However, the total cost will vary based on the destination. In addition, the airline charges parents 10 per cent of the adult fare for lap-riding infants. Child tickets are issued over the phone, so be sure to call the company to reserve a seat for a child traveller. Furthermore, British Airways does not offer discounts for travelling senior citizens.

Senior fares

British Airways does not offer discounts for travelling senior citizens.


The airline permits passengers to transport pets, but the animals must travel in the cargo area.

Carrying musical instruments

Musical instruments can be carried on the aircraft as standard carry-on items as long as they are not longer than 126cm. This counts as part of the hand-baggage allowance. A separate seat can be purchased to carry a large musical instrument. Musical instruments weighing between 23kg-45kg within the dimensions of 190cm x 75cm x 65cm will be accepted as part of your baggage allowance if you want to check them.

In-flight service

British Airways provides complimentary dining to all of its passengers. However, travellers in the first class section receive meals that are made to order while Club World and Club Europe passengers select from a menu. British Airways also provides various forms of entertainment. For instance, adult passengers can watch television shows or movies while children can play video games. In addition, the airline has an in-flight magazine and provides shopping opportunities.

Air miles

Frequent travellers may consider joining the Aeroplan Miles program, which will allow them to earn miles based on their travel purchases.

Airline food link

See what BA is offering by checking out their In-flight Meals. Read reviews from fellow flyers and see photographs of BA meals at

In-flight magazine

BA’s in-flight magazine, High Life, is provided on all airline flights.

Airline alliances

BA is a founding member of the oneworld alliance.

Airline overview

British Airways is a major air transportation company for the United Kingdom. The airline has supplied passengers with commercial air travel since 1919. Today, British Airways provides travel to all six of the world’s populated continents. In addition, the airline originated the Oneworld airline alliance with Qantas, American Airlines and Cathay Pacific.

This information is subject to change. Please confirm all fees and details with your airline before booking.

British Airways was last modified: May 2nd, 2017 by Brittany Dietz
Author: Brittany Dietz (275 posts)

Brittany has travelled to London, France, Germany, The Netherlands, Mexico, The Caribbean, Canada and all over the U.S. She's passionate about travel and has big plans for future trips! Brittany is a Content and Social Media Executive at Cheapflights.