Air Transat flights from Toronto Pearson Intl Airport to Rome Fiumicino Airport (YYZ - FCO)

Checkin lines were long like everywhere but may not be airlines fault. From there on it was an excellent flight.

Boarded two hours late because we waited for one passenger, then had to wait further to take the luggage of one passenger off the plane. Waited two hours after the plane took off for meal service to start (it was a late flight), and there was barely any opportunity to sleep between the constant overhead messages (including several ads for the duty free - some when people were trying to sleep.) cabin crew was very nice, but the lights mostly stayed on during the overnight flight and they were talking very loudly behind the curtain. Made it impossible to actually sleep.

The A321 neo is too small for a transatlantic flight. Every bump is felt much stronger than on a widebody making it more difficult to get a rest during an overnight flight. In addition there seems to be not enough room for carry-on’s as people are asked to check it in before boarding. In my case 15-20 passengers were asked to voluntarily do so because of limited space inside. So when a plan is full, shouldn’t there be enough room for everything allowed by default and design?

Baggage handling could be more carefully bag was damaged

Overall the flight was okay but it delayed in Paris for 2 hours and when arrived we stuck in the plane 45 minutes more. Very upsetting

The whole experience was good

Air Transat was pretty nice. The plane was nice and spacious and the pilot kept us up to date with delays. Problems were with the airports. Delays getting on and off, although very friendly staff in both airports. Will travel from Heathrow next time