Alaska Airlines

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Contact details

Telephone:

Reservations: 1-800-ALASKAAIR (1-800-252-7522)

Website:

Alaska Airlines Check-in

Passengers can check in online between one and 24 hours before their flight’s scheduled departure. Mobile check-in is also available – on iPhone and Android apps, and via Alaska’s mobile site. Remember that flyers are required to show their printed boarding pass (or mobile device) at three checkpoints: checking bags, security checkpoint and at the gate.

Alaska Airlines baggage allowance

Hand baggage: Passengers are permitted one carry-on bag, plus one personal item. If the bag is larger than the dimensions permitted (25 x 43 x 61 cm), a $25 fee will be charged.

Checked: Checked bags must weigh 50 pounds or less each, with a maximum dimension of 62 linear inches. Passengers pay $20 per bag, up to the third bag, and $50 per bag to bring more. Costs fluctuate for club members (Club 49, Elite Level Mileage Plan, Delta SkyMiles, American AAdvantage), but the first and second bag is usually free. Check Alaska’s policies for more information.

Excess: Based on one-way travel, Alaska charges $50 for bags 51lbs and over. If the bag exceeds the size limit, a $50 (63-80in) or $75 (81-115in) fee is charged.

Alaska Airlines legroom

Seat pitch: 78-81cm

Pre-arranged seating

Passengers can select certain seats during the booking process depending on availability.

Passenger change details

Changes can be made to passenger information online or through customer care (1-800-654-5669).

Child fares

Children under two years old may fly free of charge on an adult’s lap. A child or infant occupying their own seat will pay full fare.

Senior fares

None.

Pets

Passengers can reserve a spot for their pets on a flight up to 24 hours prior to departure, depending on space availability. A $100 fee each way is charged, whether the pet is flying in the cabin or baggage. Call 1-800-ALASKAAIR to make a reservation.

Carrying musical instruments

Pieces of equipment too large to stow either under the seat or in the overhead bin can either be checked or stored in the cabin as “cabin seat baggage”.

In-flight service

Alaska offers complimentary Starbucks® coffee, soda, juice and tea, and has partnered up to serve food-for-purchase meals and snacks through Northern Bites®. Depending on the route, the airline serves edible treats like the Rueben Sandwich, Cheese and Fruit Platter, and the Kids’ Choice Picnic Pack.

Air miles

Alaska Airlines Mileage Plan™ is free to join, and earns flyers free flights and benefits. Elite benefit programs include MVP®, MVP® Gold and MVP® Gold 75K. Club 49™, available to Alaska residents, offers travel discounts, free checked baggage and weekly fare sales.

Airline food link

Visit Alaska’s Food & Beverage Service page to see the airline’s latest food and drink offerings.

In-flight magazine

Catch a glimpse of Alaska Airlines Magazineonline.

Airline alliances

Alaska is not part of an airline alliance, but has codeshare agreements with major oneworld airlines.

Airline overview

One of the highest ranked North American airlines in customer satisfaction, Alaska Airlines operates throughout the United States, Mexico and Canada. The seventh-largest US airline in terms of passenger traffic, its strongest presence is in the Pacific Northwest. Started in 1932 as McGee Airways, Alaska has grown out of SeaTac, a suburb of Seattle, and now flies nearly 100 routes.

Author: Brittany Dietz (230 posts)

Brittany has travelled to France, Germany, The Netherlands, Mexico, Canada and all over the U.S. She's passionate about travel and has big plans for future trips! Brittany is a Content and Social Media Executive at Cheapflights.