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    Sunwing

    Contact details

    Telephone:

    1-877-786-9464

    Website:

    Sunwing Check-in

    Check-in opens three hours before departure and closes one hour before the flight is scheduled to take off.

    Sunwing baggage allowance

    Hand luggage: One piece of hand luggage is allowed per customer. The total baggage allowance is 25kg and includes both checked and hand luggage. The piece of hand luggage should not be heavier than 5kg.

    Checked: Passengers have a free baggage allowance (checked and carry-on combined) of 25kg. Elite Plus travellers have an extra 10kg. Checked and carry-on luggage combined should not exceed 35kg.

    Excess: The excess baggage charge is $10 per kg on domestic or trans-border routes and $20 per kg on international routes.

    Sunwing legroom

    Seat pitch: 73cm

    Pre-arranged seating

    Exit-row seats are sold as part of the Elite Plus Program. Buy one of these seats through Reservations (not online) at the time of booking or at least 24 hours before departure for $35 each way for domestic and US flights, or $40 each way on international flights. If these seats are still available at check-in, they can be purchased at that time for the same price.

    Passenger change details

    Sunwing's Canada Flight Protection Plan costs $49 and allows for cancellations or changes to flights flights up to three hours prior to departure. Departure date, gateway or destination changes are permitted under this protection plan with no penalties. Name changes are not covered. See full details here.

    Child fares

    Infants under two can travel free of charge on an accompanying adult's lap. There are no other child fares available.

    Senior fares

    There are no senior discounts.

    Pets

    Only service animals may travel with their owners in the cabin.

    Carrying musical instruments

    Musical instruments which exceed carry-on dimensions of 22cm x 40cm x 50cm and weigh more than 10kg must be checked. If the weight exceeds the 25kg combined allowance excess charges will apply – $10 per kg on domestic/transborder routes and $20 per kg on international routes.

    In-flight service

    In-flight service features a glass of champagne, choice of a hot meal or snacks, wine, soft drinks, hot towel service, pillows, headset, first-run movies and a kid’s backpack with games and toys.

    Air miles

    None.

    Airline food link

    On all international flights departing from Canadian airports, passengers can enjoy a complimentary welcome glass of champagne, hot in-flight meals accompanied by wine, non-alcoholic drinks and snacks. See Sunwing’s website for details.

    In-flight magazine

    Sunwing does not have an in-flight magazine.

    Airline alliances

    Sunwing is not a member of an alliance.

    Airline overview

    Sunwing Airlines was launched in 2005 as a subsidiary of Sunwing Vacations, offering flights within Canada and to the US, Mexico and the Caribbean. In Oct. 2009, a merger between the Sunwing Travel Group and Signature Vacations was announced.