Find Luxury Car Rentals in Victoria

When I was booking I thought I was booking for a airport pickup, as I was waiting for the airport shuttle I contacted enterprise to get picked up only to find out the rental location I had chosen was the government street location in Victoria. I made the reservation for 11:00. We ended up having to take a cab to pickup the car. We arrived at the dealership shortly before 12 due to the confusion. The dealership had no cars so we were told we would have to wait. Approximately 20 minutes later a staff member arrived bringing lunch for all of the staff and we were given that car to use. Another gentleman who had been waiting before we got there told us to go ahead and take that car as he was willing to wait for another one to arrive. When it was our final day I wanted to confirm there was a key Dropbox as the dealership closed at noon, I called the location at approx 9:30 in the morning and waited on hold for approximately 35 minutes before I gave up and just drove to the location and asked the question in person

I reserved before traveling. When I landed at the airport with three young kids on my own. They had oversold. They said they tried calling me- while I was flying. They did not do anything to help sort the problem of them overbooking/selling.

They were very helpful in providing me with a car at a location that was closer to where I was staying

We enjoyed our holiday, the car rental was great.

easy pick up at Victoria airport - friendly and efficient staff. Very easy location to get in/out. No issues with car

Fast and friendly service. Options for a variety of vehicles were presented on pickup. Interactions on pickup and drop off for the vehicle were very efficient. Highly recommend.

Clean, excellent vehicle. Staff were friendly and efficient

Great vehicle. Great costumer service. All around very happy!

Excellent and fast service at Victoria International

Very friendly and accommodating. Everything went according to plan. Nice clean car no hassle. Thought we had to shuttle off site but price matched and all worked out wonderfully

No one escorted to parking lot where the car was parked for pickup. Car had 2 scratch marks on the passenger side front bumper at the bottom along with black spots and light stretch marking at many locations on front, back and sides of the car. But no one accompanied to note down and I was asked to note down my inspection results on pre-rental inspection form. No customers care touch at the time of pickup. I am yet to undergo drop off experience tomorrow morning i.e. on August 02, 2022 at 7 A.M. Hopefully it would be better than pickup experience.

The van was very good. But the girl at the rental counter had us inspect the car for damages. We told her about some scratches on the rear passenger panel. She told us not to worry about scratches. She told us to look for dents or other damage. When we turned the car in on 7/21, the guy made an issue of the scratches. He said they were going to possibly charge us for repairs! We were told not to worry about scratches. They were already there and we don’t feel that we are responsible.

We were given TWO bulky keys that were wired together. If 1 key is lost, both keys are gone! Seems to us that you should keep the second key in case of an emergency? When we returned the car, the lady thanked us and said we would receive an Email. We don’t really have any proof that the vehicle was any returned. We suggest that some proof of return is given. Thank you Renting from Hertz was a pleasure.

Desk man was helpful, efficient, and courteous. He was personable enough without being overly assertive. Good info, quick check-in, helpful service. Upon return, the attendant in the garage was AMAZING. Super pleasant lady, incredibly helpful and personable, and went out of her way (from detailing returned cars) to offer guidance and support. Above and beyond positive person and service. She was enough to make me want to check AVIS first when returning to the area.

The person at the pickup location was very knowledgeable and helpful. The car was clean, and return was painless. Excellent service a around

every thing was just fine. will gladly do it again.