Picking up was very easy! They had my reservation and drove me to their offsite location. The car was waiting for me, I signed some papers and was off! Flopping off was a nightmare, but it want their fault. The road was blocked in both directions, so there was literally no way of getting the car rental back to the rental place. We attempted from one direction and that was 100% impassible. To come at it from the other direction, we needed to go on a toll road and then make a U-turn. When we approached where the rental place should be, that section of the road was closed, too!! I had to park by the barricades (impeding traffic) and walk down the street to ask them what I should do. They told me I needed to move the construction barricades and drive the vehicle down the closed road. There was literally no way of getting to the drop off point without moving barricades. Luckily, we were very early for our flight, so we had time, but I was a little worried for a while, because I had no idea where to take the car.